Frequently Asked Questions

Booking & Fees

The rental fee includes 10 hours of venue access, tables, chairs, plug & play AV system and ability to bring your own vendors.
Tours are available by appointment only.
Please contact our sales office at planonrc@plano.gov or call 972-941-5414 to schedule a tour today!
All of our clients pay the same low rate!
Once you tour The Nature & Retreat Center and realize it’s the venue of your dreams, we will send you a contract and link to our payment portal via email.
We require an in person tour, a signed contract, 50% of rental fees and a $300 refundable deposit to secure your date. We cannot secure dates without the required contract and deposit.
We do not require event insurance but it is strongly encouraged for your protection.
Written notice is required for all cancellations. Any person desiring to cancel the Agreement will forfeit their initial 50% deposit as liquidated damages.
Any person desiring to cancel the Agreement less than fourteen (14) days prior to the event will be held responsible for the full rental amount.

Our recommended maximum is 80 guests if your require space for dancing, but we can host events for up to 100.
We have an open vendor policy! You’re welcome to use any vendors you like. We also have a list of vendors with prior experience at The Nature & Retreat Center if you need recommendations.
It is your responsibility to ensure everything that was brought into the venue is removed at the end of your contracted rental period. This includes any waste, décor and personal items.
We ask that your caterers bus all tables, and that your vendors throw away all trash in the provided trash cans/dumpster.
You will be able to access the venue during your contracted rental time.
Vendors and guests may not access the venue outside of your contracted rental time.
Additional hours can be contracted for $300/hour.
In an effort to maintain the natural beauty of the Nature Preserve, we do not allow any bounce houses, tents or other heavy equipment to be placed on the grounds.

Yes! Our open vendor policy allows you to bring your own food and beverage.
A TABC certified bartender and Security officer is required to be present any time alcohol is being served or consumed. The officer is scheduled through the Venue Supervisor and the client will pay the officer directly on the day of the event by cash. The officer is $65/hour with a 4 hour minimum.
Yes! We always suggest LED candles.
Real candles are allowed as long as they adhere to fire department regulations with a flame 2'' below the rim of the glass and 5'' if they are being placed on the floor.
Please note: The use of firepits, sparklers, fireworks or any other open flame is strictly prohibited.
None of these items are included in our rental package. If desired, lawn games, linen and some décor items may be added for an additional fee.
Cooking of any kind is not allowed within the venue or parking lot. Fires may only be built in designated grills within the park.
On the day of your event, we have a team of at least two people who will assist with any venue related requests.
We encourage you to hire your own wedding coordinator to oversee all other non-venue related details associated with your event such as decor, timeline assistance, vendor management, etc.